Frequently Asked Questions
What types of experiences do you offer?
From scenic countryside tours and immersive workshops to food tastings, artisan visits, cooking classes, and more — every experience is handcrafted around your interests.
How does the booking process work?
Simply reach out via WhatsApp or use the online calendar to pick a date. Arpi will get back to you personally to shape the experience around your plans and confirm the details. That’s it.
Do I know the final price when booking?
You’ll receive a personal follow-up from Arpi where the experience is shaped around your plans and priced accordingly, based on group size, duration, and preferences. There are no hidden fees — everything is confirmed before you pay.
Are there any preset packages?
We offer inspirational itineraries, but every experience is tailored from scratch to your group, timing, and interests.
Who is this for?
Couples, families, friend groups, solo travelers, and even travel agents — anyone seeking authentic, non-touristy, local connection in Tuscany.
Which languages are spoken?
English, Italian, and Hungarian — spoken fluently by your guide, Arpi.
What kind of vehicle is used?
A spacious, air-conditioned Škoda Superb station wagon. For larger groups, a van with driver can be arranged.
Can I use my own car?
Yes, if your vehicle has automatic transmission. Arpi can join you as your local driver/guide. He holds a Disabled Parking Permit for access to ZTL zones in historic towns.
Are the experiences family- or mobility-friendly?
Absolutely. Let us know in advance — tours can be adapted for kids, seniors, or limited mobility guests. We ensure comfort for everyone.
Are pets allowed?
Yes, in most outdoor or countryside experiences. Please mention it when booking so we can confirm with our partners.
What happens in case of bad weather?
We adapt — shifting to indoor tastings, artisan visits, or rescheduling if needed. Flexibility is part of the experience.
How and when do I pay?
The full experience fee is payable at the time of booking, which secures your dates, your vehicle, and all partner arrangements. Cancellations made more than 7 days before the start date receive a 50% refund of the service fee; vehicle and partner costs already committed are non-refundable. Within 7 days of the start date, the fee is non-refundable, as the vehicle, partners, and schedule are fully committed on your behalf.
Do you work with travel agents?
Yes — we collaborate with planners and agents, offering full itinerary support. See our Travel Agents page for details, or reach out directly for commission terms.
Can I book last minute?
Yes, especially for city tours or general scenic experiences. For wine or food tastings, we recommend 48–72h notice due to partner availability.
Still Have Questions?
Contact Arpi directly via WhatsApp — we’re here to help.
